Question 1

How much money is due when booking?

Accepted Answer

A 50% deposit is required at the time of booking, with the remaining balance due 30 days prior to arrival.

Question 2

Can I smoke while staying at Auslander Condos?

Accepted Answer

Yes - Smoking is allowed in designated areas outside. However, smoking is NOT allowed inside condos, club room, or hot tub areas.

Question 3

Can I use or smoke marijuana product on property?

Accepted Answer

No. Marijuana is prohibited on this private property. Medical marijuana cards do not change this rule.

Question 4

When can I start booking my winter vacation?

Accepted Answer

June 15th (annually) is opening day to book for dates November 16 - March 31.

Question 5

When can I start booking my summer vacation?

Accepted Answer

February 1st (annually) is opening day to book for dates April 1 - November 15.

Question 6

How far is Auslander Condos from the ski area?

Accepted Answer

Auslander Condos is the closest lodging to the Red River Ski Area. We are a parking lot away from the main ski area and a block from the platinum chair lift.

Question 7

What is the cancellation policy?

Accepted Answer

If you should cancel prior to 30 days of your arrival date, 80% of your deposit will be refunded. If you should cancel within 30 days of your arrival date you will lose 100% of your deposit.

Final payment on your stay is due 30 days prior to arrival.

Question 8

Do you accept checks?

Accepted Answer

We do not accept personal checks

Question 9

Do you have trailer parking?

Accepted Answer

Yes. Trailer parking is available on a first come, first serve basis.

Question 10

What are the rules for ROV, ATV, or 4-wheelers?

Accepted Answer

You can find all of the rules and regulations at the link here -

Question 11

Do you allow pets?

Accepted Answer

No. Pet are not allowed on our property.

Question 12

Are there hair dryers in the room?

Accepted Answer

Hair dryers can be provided upon request.

Question 13

Do you have free WiFi?

Accepted Answer

Yes, we provide free WiFi to our guests.

Question 14

Do the condos have a coffee maker?

Accepted Answer

All of our condos have a dual coffee maker with one side being traditional drip style and the other side is a k-cup (Keurig) style. We do NOT provide the filers or coffee/k-cups.

Question 15

Do all of your condos have kitchens?

Accepted Answer

Yes.

Question 16

Is there a playground or park nearby?

Accepted Answer

Yes! We have a private park and play area for Auslander guests only.

Question 17

Is there a place I can do laundry?

Accepted Answer

We have an onsite (coin operated) laundry facility for Auslander guests only. Washer runs between $2.25-$2.75 per load depending on selected options and the dryer ranges from $2.25-$2.75 also depending on options selected.

FAQ

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